Toyz Factory

First time ordering from Toyz Factory. Everything arrived neatly packed and looked like the photos. The kids were excited, I was happy with what we received, and I’ve already spotted a few Christmas ideas.

Bought a gift and then discovered they already owned it. Customer service helped me exchange it for something else. Took a few emails to arrange, but everyone was pleasant and the replacement went down well.

We keep the busy board in our going-out bag now. My toddler particularly likes the buckles and insists on showing everyone how they work. It’s getting plenty of use already.

Nothing wrong with the toy, my little one just wasn’t interested. I used the 30-day return and the instructions were easy to follow. Nice to have that option when children can be so unpredictable.

The set was a little smaller than I imagined, although the measurements were on the page. My daughter likes it and it’s easy to pack away, so that’s actually worked out quite well.

Asked a few questions before buying because I couldn’t decide between two toys. Got a friendly, straightforward reply without being pushed toward the expensive one. That made a good impression on me.

This is my second order and honestly, why do their toys feel nicer than similar ones I’ve bought elsewhere? The pieces fit together well and the finish is lovely. Very happy again.

My nephew opened this before his other presents and wanted to play straight away. His mum sent me a picture of him using it again the next morning. Glad I picked it.

Bought the magnetic tiles for the kids, but my husband spent most of Sunday building with them. We’ve had castles, garages and something that was supposedly a spaceship. Really pleased with these.

Got the animal set for my daughter and she carries the little cow everywhere now. The other animals apparently have to stay in their house until she gets back. Very cute little set.